Continuing to set the standard for customer service

Following judging of the 2018 Australian Achiever Awards for Australia’s Security Industry ‐ Electronic Security category, Pacific Security Group have again achieved an impressive  score of 99.05%* for a high level of customer relations and service. This is an outstanding result at a level very few achieve and shows that our customer service approach is one of the highest standards within the industry. …

Secure your vehicle from theft

There seems to be an increase in car thefts from underground car parks at the moment. This client was having various problems with theft & damage in their basement. PSG have strategically placed 4megapixel IP Cameras with Varifocal Lens and 30M IR for night vision throughout the car park areas, capturing all activity for tenant safety and evidence for police. …

2017 Australian Achiever Awards Winner

Australia’s Security Industry – Electronic Security Queensland Sate Winner for excellence in customer relations Over 90% Customer Satisfaction A big thank you to our Administration Team and Field Crew who have made this happen. Our business would not grow if it wasn’t for the dedication of our team to give the best customer service we possibly can. Media Release

2016 Australian Achiever Awards Winner

Australia’s Security Industry – Electronic Security Queensland Sate Winner for excellence in customer relations Over 90% Customer Satisfaction We are proud to announce PSG has won the 2016 Australian Achievers Award for Customer Service Excellence QLD. That is 2 years in a row! A VERY BIG Thank You to our wonderful administration team, our staff in the control room and …

2015 Australian Achiever Awards Winner

Australia’s Security Industry – Electronic Security Queensland Sate Winner for excellence in customer relations Over 90% Customer Satisfaction Wow QLD STATE WINNERS!!! Pacific Security Group!! For the Australian Achievers Awards. With a score of 97.35% for customer relations and service. A big thank you to our Administration Team and Field Crew who have made this happen. Our business would not …