QLD Winners 6 years in a row

The judging process for the 2020 Australian Achiever Awards for Australia’s Security Industry – Electronic Services Category was completed in May. This award focuses on customer service with results over 80% being regarded as “exceptional customer service”. Pacific Security Group scored 95.13% and was awarded Queensland State Winner for this category. Making it their 6th consecutive win for the state. …

The Differences Between Self-Monitoring & Back to Base Monitoring

Self-monitoring has become a highlight to many and for those wishing to save a buck its an alternative option to Back to Base Monitoring. Let us explain the differences between the various options and why we feel Back to Base Monitoring will always outperform self-monitoring. This view is based on in-house user experience on a wide range of self-monitoring applications …

Don’t fall victim of failed CCTV Recordings, just as you need the footage!

Security Cameras are an effective crime deterrent but they do require a minimum 12-month service. We recommend 6-monthly if a commercial premise. When did you last check the recorded history of your security cameras?In-between service dates it is imperative you check your system. Intermittent and often unnoticeable power surges or out of date firmware can have an effect on the …

Security Tips during COVID-19

1. Do you have scheduled open times in your automated access control? Ensure this is updated if you are in lock down and not at the site. 2. Do you have card holders with access to sites. Perhaps place all card holders on pause to restrict access during lock down periods. 3. Check all door locks are in working order. …

Pacific Security Group used DISC Profiling to change our workplace culture…. the results?

Everyone has a different behaviour style.  Individuals express themselves differently. For businesses, understanding that every person is different, is one of the most important aspects of running a cohesive team. Combined with self understanding and awareness with the right training methods, we take pride in helping to develop individuals who take pride in their work, and who are comfortable with …

Do you have NBN rolling out in your area?

Do you already have/or would like a Security Alarm System that may be affected by NBN? Speak with a specialist at Pacific Security Group. We have a range of solutions that will allow your alarm system to dial over the mobile network and negate the need for a traditional copper landline and/or your internet as its communication pathway. Let’s talk …

Top 15 Security Tips for your home & business

Are you already following these tips? Do you know someone who might benefit from them? Use key-operated locks on doors and windows. Don’t put keys under doormats, plant pots or edge of the door frame. Ensure you have a security alarm system to trigger a screamer upon a break and enter. Engrave or micro-dot high-value items making it difficult to …

2019 Australian Achiever Awards Winner

Pacific Security Group has done it again. Winning the 2019 Title for Excellence in Customer Service for the Electronic Security Industry in Queensland via the Australian Achievers Awards This is our fifth year of entry and our fifth consecutive win, boasting another high-performance result of 96% customer satisfaction.Our customers felt this year we excelled in our communication, fast response to …

Kylie Butchard, finalist in Telstra Business Women’s Award

We are proud to announce Pacific Security Group’s Owner & Managing Director Kylie Butchard is a finalist in the prestigious Telstra Business Women’s Award. Kylie has dedicated her resources & time to bring a positive and supportive culture into the security industry. Kylie believes it is everyone’s right to feel personally safe and/or free from false litigation. Her team of …

The Fight Against Domestic Violence

The Fight Against Domestic Violence 1 in 3 women and 1 in 5 men have experienced at least one incident of violence from a current or former partner since the age of 15. 1 in 6 women have experience physical or sexual violence by a current or former partner. Partner violence is a leading contributor to illness, disability and premature …