24/7 Back To Base Monitoring

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Service Partners

Service Partners

Who We Are

Pacific Security Group (PSG) is an Australian owned and operated company with a strong focus on customer service and reliability. 14 years of experience enables us to offer total peace of mind to our clients through the latest technology and support. We have your security needs as our number one priority.

PSG has successfully delivered Security Solutions to Brisbane, Gold Coast and outer reaches of Australia such as Bundaberg, Rockhampton, Townsville, Cairns, Sydney, Perth and Melbourne.

Our GRADE A1 Control Room can provide National Back to Base Monitoring for all of your sites under the one roof.

We offer security packages to minimize false litigation, ensure staff are protected and equipment is monitored at all times.

We bring peace of mind to victims of crime and those who require medical monitoring within the home through duress/medical pendants and CCTV.

Our products are tried and tested in house, before offering them to the market place. We select products that are priced well, reliable, user friendly and known for its longevity.

We tailor each quote to suit budget and needs. We explain clearly what you will get and what you need to provide us to enable a smooth roll out of your installation.

We bring understanding and empathy to those in dire situations and we prompt our clients to think out of the box to ensure they are covered in all areas of their security for insurance purposes & safety.

All employees and sub-contractors are licensed and certified Security Consultants and Installers. We allocate the right technician/s for your job scope of works for an effective and professional install.

Our Clients

What They Say

  • I am writing this to express a thankyou to Andrew from Pacific Security Group for coming out to do a quote on security camera setup for our house. Andrew had made the process a easy transaction the first time at meeting him at the door and going thru the whole process with ease. His knowledge of the product and what is needed to do made it very easy for myself and my wife to understand. It was nice to have someone talk to us as a person and not just another number on the list to see. We have had other companies come out and quote but there service has nothing on what Andrew has to offer with his knowledge and great personality and getting the best price for us. It was also nice to have Andrew ask what we wanted and go thru it instead of just shown pictures of the product. I would also like to say that on the day that Andrew installed the cameras he was very professional attitude with the work he had to do and would also like to mention Kylie for her professional approach when talking to us with regards to the quote and pleasant pesonality and have no problem recommending Andrew and Kylie from Pacific Security Group for the service that you they provide.

  • We are a commercial premisis and switched to Pacific security years ago for our alarm system and CCTV and monitoring after bad experiences with other companies. We recently had repairs due to major storm damage and also an upgrade, Communication and understanding of our business needs by Kylie and her team was exelent as always, repairs were completed quickly and Shane the Tech gave excellent advice, understood our needs without overkill, and acheived my goals for remote viewing etc. I am now looking at my residential property and would highly reccomend them.

  • PSG did a wonderful job in providing the correct system to suit my budget. Right from the beginning when I was planning to install CCTV in my premises, Pacific Control Group gave me technical proposal to suit my budget and explained all my queries. Andrew did a thoroughly professional job and spent a lot of time while installing the cameras and the hardware and explaining the intricacies of the system. He also set up the remote view in 2 of our devices so that we can remotely watch the CCTV images from anywhere and we are extremely pleased with the outcome. Their customer service and attention to details was well appreciated by me and my wife. I have no hesitation to recommend them to anyone who is considering installation of security system in their premises.

  • The team are always very responsive with any changes or few problems that I have had with my system. I installed a wireless system 4 years ago and am very happy with the continual service provided by Kylie & Tracy.

    They are a small business focused on quality service and customer satisfaction. I feel very confident knowing that my home is in secure hands and I will be contacted immediately if there are any alarm activations or issues.

  • After being with another company for 12 Months & not being happy, we found Pacific Security….. totally Professional, on the ball, innovative and prompt when any issues have occurred. I use them for my business and have never had any issues of any kind, thank you to the team. I would highly recommend this group of professionals, you are getting the best there is.

  • We recently built a new home and needed to ensure our property would be secure. We contacted Kylie at Pacific Security and she has been wonderful in helping us to achieve our specific security needs. Nothing was too much trouble. We now feel secure in the knowledge that we have a great team behind us. I can’t recommend Pacific Security highly enough.
  • Kylie and her team at Pacific Security Group are friendly and efficient. We have been using the services from them since 2007 when we install our home alarm system in our first house. We recently got the Team at Pacific Security Group to install our home alarm at our new house and the experience with them is great as predicted. We recently had some issue with random act from teenager and Kylie is helpful in helping us out with security materials. Highly recommended!
  • Pacific Security Group installed a new board for me and replaced a couple of my sensors, I also had a new sensor installed to protect the board. I cannot express my gratitude to Kylie and all of her staff for helping me to feel safe and secure in my home. Pacific Security Group also look after my back to base monitoring, so I know my home is being looked after even when I’m not there. Thank you Pacific Security.

  • It is such a relief to speak to someone who cares. Thank you to Kylie & team for really listening to what I wanted. I was looked after from the very first point of contact. I’d called 6 other companies before you and instantly felt that you listened and cared. Reliability is hard to come by these days & you were very forthcoming in advice and the right price. You took the stress out of searching for a security alarm with a medical pendant. I cannot thank you enough.
  • We can highly recommend Pacific Security Group. The installation is neat & tidy, excellent service at a very reasonable. 10 out of 10 for great team.
  • I can highly recommend Pacific Security Group, they have provided both a great product and fantastic service. The installation is neat and tidy, and all mess was cleaned up as they went.

  • I can highly recommend Pacific Security Group. They provided a great product with equally good service at a very reasonable price.
  • Our CCTV installation went without a hitch. The install was neater than we expected. There was a problem with the Hard Drive and Paul replaced it the same day out of hours. We were very impressed with the level of service we received.

  • Highly recommended. They are friendly, polite, efficient and supply quality products and workmanship. After sales service cant be faulted either. Great team!!

  • The service provided is professional and prompt. On several occasions I have phoned Pacific Security and been impressed with their speedy resolution of my enquiries.

  • Excellent service, on time, polite, helpful and knew what they were doing. I could recommend them to anyone. Professional from first contact right through to invoicing.

  • Pacific Security, ably led by Kylie are an attentive, efficient and helpful with a dedicated team. Keep up the great work.
  • The service was excellent. I was notified when the technician would be here and they fixed the problem very quickly. Very professional.

  • The team at Pacific Security dealt with the move of our warehouse with prompt and efficient service, everything went without a hitch in our time of need.
  • Pacific Security installed my home security and ctv. I was communicated with during the whole process and service was wonderful. I would recommend them to anyone.

  • We just had security cameras & a security system installed by Pacific Security & right from the first contact to after the install their service was fantastic. They took the time to explain what we were getting & how it all worked. Our security system is monitored by them as well & they are on the ball & very good to deal with over the phone.
  • We’ve had our home alarm and cameras in for a few months now. Couldn’t fault workmanship or product quality. I can see my cameras on my mobile phone. They did a good job. Very honest and priced well.
  • Love the picture quality of my cameras. They turned out much better than expected. Price was right and friendly service.
  • Thanks for answering my request for an alarm so quickly! Everyone was professional and kind. I absolutely love that I can arm and disarm remotely. I’m really impressed by your customer service. I will be recommending you to others.